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Drop the pink elephant : 21 steps to personal communication heaven

McFarlan, Bill2003
Books
Almost all of us fall into the deadly trap of allowing poor communication skills to obscure our meanings, reduce our effectiveness and highlight our stupidity. According to the author, these negatives are 'pink elephants', and are examined in this book.
Imprint:
Oxford : Capstone, 2003.
Collation:
xi, 167 p. ; 24 cm.
Notes:
Includes index.
ISBN:
9781841124797 (pbk)
Dewey class:
153.6153.6
Language:
English
BRN:
512625
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