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Difficult conversations : how to discuss what matters most

Stone, Douglas, 1958-2011
Books
'Difficult Conversations' presents a useful step-by-step guide on how to deal with the most challenging conversations. Also, more often than not, dealing constructively with tough topics deepens a relationship.
Main title:
Difficult conversations : how to discuss what matters most / Douglas Stone, Bruce Patton, Sheila Heen.
Edition:
New ed.
Imprint:
London : Portfolio Penguin, 2011.
Collation:
xxxiii, 315 p. ; 20 cm.
Notes:
This ed. originally published: New York: Penguin, 2010.Includes bibliographical references.
ISBN:
9780670921348 (pbk)
Dewey class:
153.6153.6
Local class:
153.6 STO
Language:
English
BRN:
1812955
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