Difficult people : avoid confrontation : deal with the problem : improve the atmosphere
Jay, Ros2001
Books
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The Fast Thinking series cuts through the thought jungle, switches off the panic and gives you simple, concrete things to say, do and remember so you'll have the shine that makes you look as though you've been polishing for weeks.
Main title:
Author:
Imprint:
London : Pearson Education, 2001.
Collation:
88p. ; 16 cm.
Series title:
ISBN:
9780273653073 (pbk)
Dewey class:
658.3145658.3145
Language:
English
Subject:
BRN:
1318029